Job Description
About the Role
As a Resort Safety SIA team member, you will need to deal with a wide range of challenges that require you to combine your customer service skills with your security knowledge. You will ensure that our guests feel safe and secure throughout their stay at Butlin's.
Good communication is vital, along with a fair approach to resolving any problems that may occur. Whether working in licensed venues, patrolling the grounds, or welcoming guests at the gate, the purpose of the role remains the same: your guests' safety is your priority.
You will carry out regular patrols of the Resort, welcome guests on Mondays and Fridays, maintain access control at three Resort entrances with a customer-focused approach, and may provide first aid assistance to staff and guests. All work must adhere to Butlin's, SIA, and local licensing laws when working in licensed venues.
Typical Working Hours
Working a variety of shift patterns covering early, late, and night shifts over 40 hours per week. This is a permanent, qualified role paid fortnightly. Live-in accommodation may be available for those aged 18 and over who are relocating to the area.
About You
You should have a hands-on approach to work, with the ability to work well under pressure while maintaining a positive, people-oriented attitude. You should enjoy working in a team with common goals, be passionate about delivering exceptional customer service, and confident to work on your own initiative when necessary.
An SIA Door Supervisor license is essential.
About Butlin's
At Butlin's, we’re all about fun, excitement, and adventure! For over 80 years, we’ve delighted hundreds of thousands of guests each year, whether on a family break or our epic Adult-only Big Weekenders.
Many of our team members highlight our culture as one of the best aspects of working here. We’re committed to providing our guests with an "Altogether More Entertaining and Fun Break," brought to life through our three core values.
If you want a role where you create smiles, aren’t afraid to get stuck in, and genuinely care for each other, this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
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