About our company
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose of the role
To ensure holistic support to customers relating to order management, enquiry management and discrepancy management. Act as the customers advocate to ensure that you and Camira business delivers a world class customer service experience to every customer, every time.
This role will also deal with some of our international clients and customers, so having Italian language skills are desirable.
The day to day
1. To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements
2. Promptly manage customers and Area Business Managers requirements by handling incoming communications, enabling them to act with speed and ease
3. Ensure customer product and lead time requirements are met by ensuring the accuracy and timeliness of order entry
4. Conduct rigorous daily open order manageme...