6 days ago Be among the first 25 applicants
Case Worker – Hope Haven, Whitehaven
Part‑time, Mon‑Sun, 22.5 hours per week, shift work involved. Not eligible for sponsorship.
About The Service
Hope Haven is a new Community Mental Health Support Hub in Whitehaven, part of a partnership between Home Group and Everyturn Mental Health, delivering integrated services.
Role Overview
As a Case Worker, you will provide a safe, welcoming, supportive environment for individuals accessing the service both in person and by telephone, using de‑escalation techniques, active listening and compassionate communication.
Your responsibilities also include liaison with support services for a holistic approach.
Key Responsibilities
* Co‑produce and support individuals to implement personalised crisis plans, relapse prevention strategies, and self‑management tools such as the Wellness Recovery Action Plan (WRAP).
* Provide appropriate signposting, guidance, and support to help individuals access services and resources based on their unique needs and circumstances.
* Develop a strong understanding of local care pathways, community networks, and culturally sensitive practices to inform and enhance support.
* Encourage the development of independent peer‑support networks to help individuals sustain long‑term recovery beyond the service.
* Maintain accurate, timely, and clear documentation in line with organisational policies, while making proactive use of supervision, training, and professional development opportunities.
* Carry out any additional duties as required to support the ongoing development and success of the service.
About You
* Proven experience providing one‑to‑one support to individuals with complex needs.
* Previous experience working in Health, Social Care, or within the Voluntary, Community, and Social Enterprise (VCSE) sector.
* An understanding of the structure and functions of Health and Social Care systems.
* Knowledge of national and local organisations that promote mental health and wellbeing.
* Awareness of the recovery model in the context of mental health.
* An understanding of the effects of stigma and discrimination.
* Awareness of wider social challenges such as homelessness, financial exclusion, and substance misuse.
What We Offer In Return
* 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro‑rata for part‑time and the option to purchase or sell days.
* Enhanced pension.
* Wagestream – ability to release earnings, giving you instant access to your pay.
* Smart Clinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card.
* Enhanced life assurance scheme, payment being three times your annual salary.
* Plus, many more great benefits on offer.
Equality and Inclusion
Everyturn Mental Health champions equality, diversity and inclusion within the organisation by ensuring opportunities are open to all and applying an inclusive approach. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQI+, Black, Asian and minority ethnic, menopause and neurodivergent communities.
Recruitment Process
In order to streamline our recruitment process, once we have received a sufficient number of applications we reserve the right to expire vacancies. Please submit your application as soon as possible.
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