About Ricoh
A global leader in digital services, recognised for innovation, sustainability and a people‑first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.
At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.
Find your place. Transform your future
Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.
People Transform When They Love What They Do
This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.
When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.
What you will be doing
To provide a comprehensive, proactive and solutions focused HR advisory service to managers across the organisation. The role will guide leaders through employee relations matters, ensuring compliance with employment legislation and HR best practice while balancing risk, fairness and commercial considerations.
* Advise and support managers on disciplinary, grievance, performance and sickness absence cases from start to finish, ensuring consistent, fair and timely outcomes in line with legislation, policy and best practice.
* Coach managers to handle sensitive issues confidently, including supporting investigations while preparing and maintaining appropriate documentation.
* Work with managers to identify patterns with sickness absence to reduce absence levels, and support employee wellbeing through early intervention and appropriate adjustments.
* Develop and maintain collaborative and productive relationships with business functional areas and managers, (incl HR colleagues), establishing professional credibility.
* Support the review and updating of HR policies, ensuring they remain legally compliant, relevant and practical for the business.
* Provide accurate, timely and relevant management information to the business, gaining insight into management information and the possible levers for change and making recommendations.
* Support the development and delivery of training on HR related matters to equip managers with appropriate skills and knowledge to effectively manage their staff to meet business needs.
* Support workforce planning, role changes, restructures and consultation processes when required.
You will ideally have
* Strong, up‑to‑date understanding of UK employment legislation.
* Proven experience managing ER cases including disciplinary, grievance and sickness.
* Ability to interpret policies and legislation and apply them in a commercially practical way.
* Confident communicator with the ability to influence, coach and challenge constructively.
* Excellent organisational skills with the ability to manage multiple cases and deadlines.
* CIPD part or fully qualified (or equivalent experience) preferred.
* Good verbal aptitude for producing reports, correspondence etc.
* Good customer service skills (internal).
* High level interpersonal skills, e.g. conflict resolution.
In return for your commitment, you can expect
At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.
Love to Connect
Be part of a global community built on openness, inclusion and genuine collaboration. Across teams, countries and roles, you’ll find people who listen, involve and encourage you – helping you feel valued and able to be yourself every day.
Love to Grow
Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you’ll be supported to stretch your skills, explore new directions and stay future‑ready in a changing world.
Love to Give Back
Purpose is part of how we work. You’ll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
Love to Succeed
Success at Ricoh is something we pursue together. You’ll benefit from fair rewards, flexible working, wellbeing resources and real recognition – including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other’s achievements.
We are an equal opportunities employer
We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.
Ready to love what you do? Apply now and help us shape what comes next.
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