Customer Service Advisor
Warwick, Warwickshire (Free Parking + Close to Warwick Parkway Railway Station)
£26,326 + Excellent Benefits
Monday–Friday | No Weekends or shifts
Join a Company That Values Your Growth
We’re looking for Customer Service Advisors to join a well-established and growing organisation based in Warwick. If you have a background in customer service, retail, hospitality, or administration, then this could be a good career move.
What you’ll be doing as a Customer Service Advisor
Handling inbound and outbound customer calls
Responding to enquiries via phone, email, live chat, and online platforms
Delivering exceptional customer service at every touchpoint
Updating internal systems and completing accurate data entry
Working as part of a supportive, fast-paced team environment
What’s in it for you?
Private healthcare with BUPA + Medicash plan
Employee Assistance Programme for wellbeing support
Death in Service & Critical Illness cover
Employee discounts and perks
Long Service Awards, Employee Appreciation Days & regular social events
Clear opportunities for career progression and development
What we’re looking for in Customer Service Advisors
Previous experience in a customer-focused role (contact centre, retail, hospitality, or office-based)
Strong communication, Microsoft Office and keyboard skills
A positive, team-oriented attitude
Ability to thrive in a busy, fast-paced environment
Reliably able to commute to Warwick on a daily basis
Keywords
Customer Service Advisor | Call Centre Advisor | Contact Centre Agent | Customer Support | Helpdesk Advisor | Administrator | Customer Experience