Overview
Join to apply for the Trainee Policy Operations Technician role at TieTalent
Location: Dorking, Surrey (Hybrid working with 3 days per week in the office after completed training)
What’s in It for You
* Competitive salary
* Pension scheme (with matched payments of up to 7.5%)
* Vitality health insurance
* Employee Benefits Portal
* Share Save scheme
* Group Life Policy (Death In Service)
* Social/Charity events
* Eye Test
* Casual dress
* Fruit provided weekly
* Optional breakfasts provided daily
* Annual Health Checks
* Annual Flu jabs
What Will You Be Doing?
As a Trainee Policy Operations Technician, you’ll become a crucial part of the team, learning the ropes and keeping our insurance policy processes moving. Following comprehensive training, you’ll provide admin and customer support for our insurance products, making sure everything runs smoothly behind the scenes. This in-depth, engaging role will equip you with knowledge and expertise surrounding our policies and the company and will see you working in a collaborative way to deliver for us, our broker partners and our customers.
Specifically, you’ll learn to:
* Respond to enquiries from customers, brokers and third parties
* Process new business, renewals, adjustments, cancellations and queries
* Deliver exceptional service and support
* Investigate and resolve data discrepancies
* Contact brokers to validate policy details
What Will You Need?
* Experience of providing customer service
* Good interpersonal and communication skills
* Confidence working in a telephone-based environment
* Ability to understand and use established systems and processes
* Ability to plan, prioritise and manage your own workload
* Excellent attention to detail and accuracy in recording information
* At a minimum, GCSEs or equivalent at level 4 / Grade C or above in Maths and English
About Us
Sabre Insurance is no ordinary insurer. We are the bold force behind car and motorbike cover across the UK, making insurance smarter, faster and fairer for everyone. With brands like Go Girl, Insure 2 Drive and Sabre Direct, we’ve got the roads covered and we’re just getting started. We work with brokers, talk directly to customers, and price risks with data, ambition and a drive to do things differently.
At Sabre, we don’t just offer a job – we offer a launchpad. You’ll discover training, guidance from knowledgeable experts and a real chance to build a long-term career with an industry leader. We focus on health and well-being, a relaxed working atmosphere and social responsibility to support you and the organisation’s success.
Webrecruit and Sabre Insurance are equal opportunities employers, value diversity and are committed to providing equal employment opportunities for all employees and applicants. Equal opportunities are the foundation of how we conduct business.
To apply, please use the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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