About The Role
We are recruiting for a part‑time Receptionist to join our Hereford operations team. Our reception team are a critical link between us and our clients, a lifeline for our employees and even a reassuring first impression for interviewing candidates.
Responsibilities
We are looking for an outgoing individual who takes pride in the quality of their client service to fulfil this incredibly diverse position.
Client Communications and Visitor Management
* Welcome and greet all visitors to the firm, including clients.
* Field and redirect incoming calls as appropriate.
* Upkeep a timely response to incoming calls and email queries.
* Manage visitor sign in (including the contractor log) and distribute visitor passes.
Event, Meeting Room and Office Supply Management
* Replenish meeting rooms (note pads, tissues etc.)
* Order stationery and refreshments as needed.
* Book meeting rooms as needed, allowing for the set up of events.
* Coordinate with any external vendors, contractors or catering needed for events.
* Conduct routine safety and maintenance checks.
Mail Management
* Handle incoming post, special deliveries and couriers.
* Frank outgoing post.
* Log files according on SOS.
About You
Whilst previous experience as a Receptionist or Administration would be beneficial, it is not essential. We are looking for someone who:
* Has former experience in a client/customer facing environment.
* Has an ability to build rapport with clients quickly and professionally.
* Is organised and able to manage changing priorities.
* Has an approachable nature as both clients and employees will look to you for support.
* Is proactive and has a can‑do approach.
* Thrives best in a collaborative team environment.
We will be looking for someone to work part‑time, 20 hours a week; Wednesday afternoons and Thursday and Friday between 8.30 – 17.30.
Benefits
* 28 days annual leave (plus public holidays)
* Bonus scheme
* Life Assurance
* Scottish Widows Pension Scheme
* Healthcare cash‑plan
* 1/3 gym membership contribution
* Electric vehicle scheme
* Happy People/Perks at Work benefits portal
* Cycle to Work scheme
* Flu vaccinations
Equal Opportunities
As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. We are privileged to be an armed forces‑friendly organisation.
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