Location
Falkirk, Forth Valley
Hours
Full Time, 37.5 hours per week
About the role
* Be the first point of contact within the service
* Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives
* Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
* Complete effective processing of correspondence/data entry as required.
* Minute take at partnership and clinical meetings as required
* Collate, monitor, and report data/information and statistics as required
* Carry out photocopying as required
* Ensure that all admin, record-keeping, and communication within the project are maintained
About you
* Experience in providing administrative support in a service-based organisation is essential.
* IT literacy including proficiency in word processing, excel spreadsheets and other MS applications
* Good interpersonal skills and a willingness to work flexibly as part of a team
* The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
* Confident and effective communication skills, both verbally and in writing and solid numeric skills
* Excellent organisational and time management skills
* Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal
* Be flexible to work across operational sites as and when required
* Minute taking experience would be an advantage
What we will give to you
* 27 days of annual leave, plus bank holidays(6). Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 32 days of leave after five years with us.
* Flexible working arrangements
* Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
* Contributory pension scheme
* A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
* A friendly and supportive team
* Training, career development & progression opportunities
Visa eligibility
Please note this role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time‑limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here Skilled Worker visa Overview - GOV.UK
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