Join us as a Shift Manager and be part of a team that prioritizes putting customers first.
As a member of the management team, you will be responsible for overseeing the shop in the absence of the Manager. Your role will involve engaging and motivating the team, ensuring they have everything needed to deliver an excellent service.
We serve customers through various channels including in-shop, delivery, Click+Collect, and drive-thru. You will lead efforts to ensure customers enjoy a fantastic experience whether they shop in-store or online.
While each shift may differ, a typical shift includes:
1. Inspiring the team to achieve outstanding results and uphold high standards
2. Leading by example and serving customers promptly and courteously
3. Preparing products, including making sandwiches and managing ovens
4. Keeping displays fully stocked and appealing
5. Maintaining a clean, tidy, and presentable shop environment
What we offer you:
* Colleague discount of up to 50% on Greggs products for you and a family member
* Free hot drinks during your shift
* Paid breaks to recharge
* Sharing 10% of profits with colleagues
* Access to a Health and Wellbeing App offering Remote GP and Physiotherapy services
* Holiday entitlement that increases with your tenure
* Share plans to help you invest and save for the future
* Pension scheme with contributions matched up to 7%
* Confidential employee assistance program for wellbeing support
* Long service awards celebrating career milestones
* Savings and discounts for shopping, leisure, and wellbeing
About you:
You will be reliable with natural leadership qualities and a passion for delivering exceptional customer service. You should support an inclusive culture, valuing diversity.
If you have previous supervisory experience in a customer-focused environment and meet the availability requirements, we encourage you to apply.
About us:
At Greggs, we love what we do and enjoy having fun! Our culture — how we behave and support each other — makes us unique. Everyone is welcome regardless of background, preferences, or beliefs. Learn more about us at: Greggs Careers | About Greggs.
* Contract Details: Shift patterns and availability are flexible and can be discussed at interview.
* Closing Date: 10 May 2025
* Job Category: Retail
* Business Unit: Retail
* Location: West Denton Way, West Denton, Newcastle upon Tyne, United Kingdom
#J-18808-Ljbffr