A leading AI-driven commerce company in London seeks a Customer Success Manager to manage customer portfolios, ensuring engagement and satisfaction. The role involves building strong relationships with stakeholders, aligning product usage with customer goals, conducting service reviews, and identifying growth opportunities. Ideal candidates should possess 2–5 years of relevant experience, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment. Proficiency in English and familiarity with CRM platforms are essential.
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