A client of ours in the Basildon area are recruiting an Import Operations Manager to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.30pm and paying £45,000 - £48,000 per annum depending on experience.
Key Duties
* Lead and manage the Import Operations team including managing annual leave and monitoring performance.
* Oversee trailer arrivals, inbound planning, documentation flow, and coordination with internal departments.
* Drive high standards of customer service.
* Manage daily workflow, task allocation, and staffing levels across both teams.
* Ensure departmental processes are followed and updated where required.
* Monitor and manage departmental budgets, margins, and cost controls to support profitability targets.
* Ensure accurate invoicing, quote sheets, import spreadsheets, and financial reporting.
* Identify opportunities to improve margin performance and provide regular performance updates to senior managers.
* Oversee the offshore Customs Processing Team.
* Maintain a working knowledge of customs regulations, laws, procedures, tariff classifications, and duty/VAT principles, ensuring all changes are communicated effectively to the team.
* Complete and oversee import and export customs declarations for air, sea, and road freight.
* Ensure accurate tariff classifications, duty/VAT calculations, and documentation is in place at all time.
* Handle enquiries regarding customs procedures, tariff classifications, duty rates, and documentation requirements.
* Support the development of the Internal UK Import and Export business.
* Ensure data accuracy across customs systems and maintain readiness for HMRC audits.
* Ensure all shipment documentation is created, maintained, and stored correctly throughout the lifecycle.
* Identify and mitigate operational and internal customs-related risks.
* Ensure compliance with company policies, HMRC requirements, and industry standards.
Qualifications and Experience
* Experience in import operations within logistics distribution and supply chain, ideally focused on European road freight.
* Strong understanding of operational workflows.
* Proven ability to lead and manage teams.
* High level of commercial awareness.
* Working knowledge of customs procedures, tariff classifications, and duty/VAT principles including documentation requirements.
* Experience liaising with overseas agents and coordinating international shipments.
* Ability to identify operational risks and maintain compliance with HMRC and company policies.
If you feel like you meet the above criteria & would like to be considered for this Import Operations Manager position, please apply with your CV.
#J-18808-Ljbffr