Overview
Easipetcare is seeking a dedicated and organised Veterinary Receptionist / Client Care Advisor to join our team. This role offers a rewarding opportunity to contribute to a professional and compassionate environment, supporting both clients and their pets with exceptional service.
What does the role involve?
Key responsibilities include welcoming clients and their pets with professionalism and warmth, managing appointments and client communications efficiently, and contributing to the smooth operation of the practice. Proficiency with computer software such as Word, Excel, and Outlook is required.
About The Rota
The position is for 32 hours per week, with Wednesdays off. You\'ll be required to work Saturday mornings on a one-in-three rota basis, with time given back in lieu.
Our ideal candidate
We are looking for an individual who is proactive, highly organised, and detail-oriented. The ability to remain composed and professional under pressure, combined with excellent communication skills, is essential. The successful candidate will demonstrate flexibility, adaptability, and the capacity to work effectively both independently and as part of a team. While experience within the animal care sector is desirable, a strong commitment to outstanding customer service is paramount.
More about us
Easipetcare offers a competitive benefits package, including 6.6 weeks of annual leave plus your birthday off, enhanced family-friendly policies including maternity and paternity pay, a cycle to work scheme, and wellbeing initiatives. The role also includes access to ongoing professional development through the IVC Evidensia Academy, Reward Gateway benefits offering discounts and cashback at numerous retailers, a pension scheme, and discounted staff pet care.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave (FTE) and birthday leave
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Wellbeing initiatives
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – rewards and discounts via Reward Gateway
* Pension scheme
* Discounted staff pet care
Salary: £20,800 per year
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Health Care Provider
Industries
* Veterinary Services
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