Overview
IT Support Engineer - End User Computing. Location: Haydock / Hybrid. Join Speedy Hire’s IT Support team to help colleagues across the business with day-to-day IT support and exciting new technology rollouts. We’re looking for a friendly, hands-on IT Support Engineer who enjoys solving problems and delivering great customer service.
What you’ll be doing
* Install, rebuild, repair, and upgrade PCs, laptops, Wyse terminals and peripherals within agreed SLAs
* Support Cisco telephony systems and local area networks
* Manage Microsoft Intune, device management, and patching across all laptops and desktops
* Assist with new office setups, relocations, and hardware rollouts
* Work with Supply Chain and external partners to ensure the right equipment is always available
* Maintain accurate documentation and follow change control procedures
* Support and share knowledge with colleagues across ITEvery day will bring something different – from helping new starters get set up to keeping critical systems running smoothly
What we’re looking for
* Experience in an End User Support or Desktop Support environment
* Knowledge of Microsoft 365, Windows 10, and Citrix
* Understanding of local area networking, and patching
* Experience with PCs, Wyse terminals, printers, and telephony equipment
* Strong organisational skills and the ability to stay calm under pressure
* Willingness to travel to other Speedy sites when needed
* A proactive, flexible, and team-focused approach
* Experience with budgets, purchase orders, or commercial processes would be a plus, but not essential – what matters most is your enthusiasm and drive to deliver great service
What we offer
* 26 days' holiday (plus bank holidays)
* Overtime available
* Life assurance
* Pension scheme
* Canteen facilities
* 95% discount across the Speedy brand
* Opportunities for training, development, and career progression
* My Staff Shop: discounts and offers for shopping across many suppliers
* Green Commute Initiative
IT Support Engineer - End User Computing
Location: Haydock / Hybrid
Business Area: Support Services - IT
About Speedy Hire
Join the team that keeps Speedy connected. Speedy Hire is the UK\'s leading provider of tools, equipment and plant hire services. Behind every great hire, there\'s a talented team keeping our people connected, supported, and ready to deliver.
What you’ll be doing
* As part of our End User Computing team, you\'ll: Resolve incidents and service requests raised through the Service Desk; Ensure all issues are resolved
#J-18808-Ljbffr