Huntingdonshire District Council (HDC) is passionate about providing high quality services to our communities, residents and businesses and this means we need to employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking Local Authority whose residents are at the heart of our decision making.
We want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising) all of which support our ultimate purpose of putting our customers first.
Job Details
Looking for a role where you can make a real difference every day? As our Taxi Compliance Officer, you’ll help keep people safe, support high standards in the taxi and private hire trade, and play a key part in shaping how new national changes are introduced locally.
About the role
This is a varied, hands‑on role within our Licensing Team, focused on supporting safe, fair and well‑regulated taxi and private hire services across the district. You’ll carry out compliance checks, respond to complaints, work with partners, and help licence holders understand what’s expected of them. Over the next 18 months, you’ll also support the Council in responding to new National Taxi Standards and preparing for the introduction of a new licensing regime linked to upcoming tobacco and vape legislation. You’ll be part of a supportive team that values being Accountable, Collaborative and Respectful, and you’ll have the opportunity to help shape how change is implemented on the ground.
Responsibilities
* Carry out compliance checks on taxi and private hire operators.
* Respond to complaints and inquiries from the public and licence holders.
* Work with partners to ensure high standards of service and safety.
* Help licence holders understand what’s expected of them.
* Support the Council in responding to new National Taxi Standards.
* Prepare for the introduction of a new licensing regime linked to upcoming tobacco and vape legislation.
* Assist in shaping how change is implemented on the ground.
About you
You’ll be confident, approachable and comfortable working with a wide range of people. You’re organised, calm under pressure, and able to deal with tricky situations in a fair and professional way.
You might come from a regulatory, compliance, enforcement or customer‑facing background, and you’ll be keen to learn as legislation and standards evolve. Most importantly, you care about doing the right thing, supporting public safety, and being part of a team that takes pride in its work.
Conditions of Employment
An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and are unable to provide a Certificate of Sponsorship (CoS) or take over Sponsorship for any role.
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