Sentry Aerospares is an award-winning company specialising in providing rotable spares support to airlines worldwide with superior customer support, comprehensive stockholding of the most demanded and hard-to-find parts, together with a responsive 24/7 AOG (Aircraft on Ground) service, and a focus on quality that permeates through every facet of the organisation.
We are recruiting for a Repairs Expeditor (MRO Executive) to join our repairs team and manage the end-to-end repair cycle to meet customer needs.
Key Responsibilities
* Processing repair quotes and liaising with customers
* Track orders and monitor performance via inhouse reports and data collection
* Building strong relationships with repair shops, OEMS and key customers
* Delivering high quality customer service and performance
* Negotiating reductions on quotations when appropriate
* Liaising with suppliers/customers
* Respond to customer requests via email
* Progressing repair orders
Required Skills
* Highly organised with the ability to prioritize tasks and to manage workload effectively.
* High attention to detail and accuracy with a methodical approach to work.
* Previous experience in aviation, in a relevant role.
* Show enthusiasm towards Aircraft parts the industry and the ability to continually improve.
* Strong interpersonal skills to interact with internal teams and external suppliers.
* Fluent English – excellent written and verbal communication skills.
* Computer literate with strong Excel experience and other Microsoft Office applications.
* Flexible, adaptable, and self-motivated with a proactive approach.
* Embrace working within a multicultural organisation with strategic partners around the globe.
Who You Are:
* Someone who enjoys understanding and addressing challenges
* Thrives in a fast-paced, high growth environment
* A self-starter who thinks independently and uses initiative
* Passionate about providing exceptional service and support
What We Offer:
* A supportive and inclusive work environment where your contributions are valued
* Comprehensive training to help you succeed in your role
* Opportunities for career growth and development
* A dynamic and high-growth workplace where your ideas and initiatives are encouraged
Benefits:
* Corporate Life Insurance.
* 25 days holiday
* Access to OpenUp mental well-being platform
* Company performance bonus
* State of the art modern eco-friendly facilities
* Long service benefits, including Healthcare
* On-site gym
* Team events
* Salary circa £28,000 - £35,000
Join us at Sentry Aerospares and become a valued part of a team that is dedicated to excellence and innovation in the aviation industry. Apply today to make a meaningful impact in a role that offers both challenges and rewards.