Sales Advisor 12h (Temporary)
Location: Newcastle Upon Tyne, England, United Kingdom
Company: COS – a brand offering ready‑to‑wear and accessories rooted in exceptional quality and lasting design.
Job Description
As the Sales Advisor, you will greet our customers and embody the heart of our brand. You will provide high‑level service, from initiating conversations to assisting at the cash desk, fitting rooms, and the shop floor.
Your role includes processing deliveries, replenishing stock, and merchandising the latest garments.
Your responsibilities will enhance the shopping experience with warmth and enthusiasm, guiding customers through their journey and offering genuine assistance.
Previous experience in customer service and familiarity with fabrics is nice to have but not mandatory.
Qualifications
* Customer‑focused: enjoy engaging with people and committed to delivering excellent service.
* Adaptable and flexible: comfortable navigating change and adjusting to shifting priorities or schedules.
* Action‑oriented: proactive and driven to take initiative and get things done.
* Strong communicator: genuinely interested in people and actively listen to understand their needs and perspectives.
* Eager to learn: open to feedback and always looking for opportunities to grow and develop.
* Brand enthusiast: passion for our brand and collection, and love sharing that enthusiasm with customers.
* Schedule flexibility: willing and able to work varied hours, including evenings and weekends.
* English language skills.
Preferable (but not mandatory)
* Understanding of store operations & customer service skills from previous retail experience.
* Confident in offering customers advice on fashion trends, materials, sizing, etc.
Additional Information
This is a part‑time temporary position with a contract of 12 hours a week.
Please apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page.
Benefits
25% staff discount across all H&M Group brands and inclusion in the H&M Incentive Program (HIP).
Inclusion & Diversity
H&M Group is committed to creating inclusive, diverse, and equitable workplaces. All diversity dimensions are considered in our recruitment process.
Seniority level
Not Applicable
Employment type
Part‑time
Job function
Retail
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