Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we cant do it alone. Thats why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Grow with us... If youre calm, cool, and collected, we have a job for you. Were currently seeking a Security Supervisor at 1 Hotel Mayfair to help maintain the safety, security, and smooth operation of the hotel for our guests, team members, and assets. This role is all about how you respondor just as importantly, how you dont respond under pressure. Youll stay one step ahead of potential risks, leading your team with professionalism, sound judgement, and a proactive mindset, all while delivering a seamless luxury guest experience.
Supporting the Security Manager and Director of Security & Safety, youll oversee daily operations, coordinate team activity, manage incidents, and ensure compliance with safety standards, all while fostering a culture of excellence and accountability.
About you... Passionate about safety and security, with experience in a luxury hospitality environment
Proven experience in a Security Supervisor role
Strong understanding of security operations, including incident management and investigations
Confident leading daily operations, including team rotations, lobby presence, and peak period coverage
Experienced in managing shift handovers, ensuring accurate and up-to-date communication across teams
Knowledgeable in event security, with the ability to interpret and act on Banquet Event Orders (BEOs)
Highly organised, with strong attention to detail when managing administration, audits, and compliance
Confident enforcing procedures, including contractor vetting and access control
Proactive in monitoring systems, conducting KYC checks, and maintaining accurate lost & found records
A natural leader who encourages open communication, active listening, and team engagement
Skilled in identifying training needs, mentoring team members, and supporting ongoing development
Ability to remain calm under pressure and respond effectively to unexpected situations
Flexible and able to meet the demands of a 24-hour operation
Works collaboratively within a team, while also confident working independently and using initiative
SIA Licence required
About us
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
Designed by Nature work environment
Health & Wellness- Competitive Vision, and EAP program
Retirement Planning
Paid Personal Days
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
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