Marks and Spencer is looking for a Head of Store Experience to lead the omnichannel store proposition across UK & ROI stores. This role focuses on removing barriers to great customer experiences and shaping new service and selling propositions. The ideal candidate will be a strategic, customer-obsessed leader with experience in transformational change. You will work across multiple departments, delivering innovative experiences and leading a high-performing team. Benefits include a colleague discount, competitive holiday allowance, and a strong pension plan.
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