Salary: £50,000 - 70,000 per year Requirements: Experience in delivering solutions in a consultative/advisory capacity Proven experience as a ServiceNow SME in complex enterprise environments Strong knowledge of ServiceNow platform capabilities, scripting, and integrations Excellent communication and stakeholder management skills ServiceNow certifications (CSA, CAD, CIS in multiple modules) are highly desirable Responsibilities: Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, HRSD, and other modules. Define technical standards, best practices, and governance for ServiceNow implementations. Collaborate with stakeholders to translate business requirements into scalable, secure, and high-performing solutions. Mentor development teams and ensure alignment with architectural principles. Stay ahead of the curve by advising on new ServiceNow capabilities and integrations. Technologies: ITSM ServiceNow Architect More: We are a leading global IT consultancy, offering remote working options with the flexibility of travel to client sites in the North of England and Scotland. As a part of our team, you will play a pivotal role in delivering enterprise-grade platforms for a diverse range of UK-based Public and Private sector customers. We offer a competitive salary of up to £80,000 along with an attractive benefits package. This is an excellent opportunity for an experienced ServiceNow SME looking to advance their career. last updated 8 week of 2026