Overview
Senior Cloud Developer/Engineer - AWS role at TEKsystems. This role focuses on developing and deploying cloud-based contact centre solutions using Amazon Connect and AWS services. You will be part of a team building robust contact centre solutions on AWS.
Responsibilities
* Develop, test, and deploy components of contact centre solutions under the guidance of Senior engineers and architects.
* Utilise AWS services such as Lambda, DynamoDB, S3, SNS, Lex, Bedrock, API Gateway, and Pinpoint to support contact centre solution development.
* Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing.
* Learn and utilise AWS CDK for infrastructure as code to streamline deployment processes.
* Troubleshoot and resolve technical issues.
* Continuously expand knowledge of Amazon Connect, AWS services, and contact centre technologies.
Essential Skills
* Basic understanding of cloud computing and contact centre concepts.
* Exposure to AWS services and architecture.
* Strong problem-solving and analytical skills.
* Attention to detail and ability to follow instructions.
Additional Skills & Qualifications
* Experience with scripting languages such as Python and JavaScript.
* Experience with performance and load testing of managed services.
Work Environment
The role involves working with advanced AWS technologies, focusing on developing cloud-based contact centre solutions. The environment encourages collaboration and innovation, providing opportunities for growth and learning.
Location
London, UK
Rate / Salary
400.00 - 450.00 GBP Daily
Employment Type
Full-time
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