Overview
Chef de Rang - Mauro Colagreco role at Raffles Hotels & Resorts in London, England. This position reports to the Head Waiter and is part of Mauro Colagreco’s restaurants at Raffles London at The OWO.
Job Description
An exceptional opportunity presents itself for a Chef de Rang to join Mauro Colagreco’s Restaurants at the Raffles London at The OWO. You will be responsible for the day-to-day service of the restaurant in the brand's continuing effort to deliver outstanding guest service, performing your tasks to the highest standards.
Responsibilities
* You will promote positive colleague relations through an environment that encourages open communication, trust, mutual respect and continuous feedback.
* You will be an effective communicator, who adheres to both legal/statutory responsibilities and Company Policies and procedures.
* Knowledge of menu and all products.
* Delivering food orders from the kitchen to customers’ tables rapidly and accurately.
* Act as the contact point between Front of the House and Back of the House staff.
* Assisting the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
* Explaining the dishes to the clients in a knowledgeable and professional way.
* Checking in with customers and taking additional orders or refilling water as needed.
* Responsible for serving food orders and removing used dishes and utensils.
* Ensuring food is served in accordance with safety standards.
* Informing restaurant staff about customers’ feedback or requests.
* Understanding and communicating the concept of the restaurant through service of the dishes.
* Committing to sustainable practices daily in terms of waste management and purchasing.
* Performs other duties as required, including working in a different department or restaurant than usually assigned.
Qualifications & Requirements
* Experience as Chef de Rang
* Excellent communication skills
* Ability to create a positive environment with strong values
* Creative, compassionate, intuitive and masterful, nurturing and supportive
* Open-minded, flexible to different work situations
* Excellent grooming standards
Employment Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Hospitality
* Industries: Hospitality
What We Offer
* Benefits include 28 days holiday plus extra day per year of service up to 5 years (35 days), staff meals on duty, free dry cleaning for uniform, pension contribution, enhanced sick pay, enhanced maternity/paternity/adoption pay, life assurance, employee assistance program, season ticket loans and cycle to work scheme, and more.
* Employee discounts of up to 30% at Accor worldwide and Raffles London F&B outlets.
Raffles Values
Be You: Creative, innovative and enthusiastic, showing personality and flair. Be Kind: Humility and generosity through emotional connection with colleagues and guests. Be Happy: Uplifting colleagues and guests through a joyful connection. Be Confident: Share knowledge and skills to achieve excellence. Have Your Purpose: Care and responsibility within your role to impact the business.
Location: London, United Kingdom
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