Credit Controller*Remote - up to 2 days a month office presence required The responsibilities of a credit controller is to collect all outstanding monies owed to the business, ensuring payments are received on time. This may mean handling customer queries at both head office & branch level. A credit controller must be confident in there collection ability & when speaking with customers.Excellent organisation is essential along with being able to work under pressure with a high volume of accounts. A credit controller must be pro-active Payments
* Monitor bank statements daily for ledger payments
* Send online payment links (debt / credit card) for payments
* Posting cash onto ledger accounts from the banking
* Allocating posted cash on accounts towards invoices
* Allocating credit notes & write offs
* Contacting customers for remittances & saving down remittances
* Update shared documents for movements e.g allocations, credit note requests & write offs
* Raise credit notes/Write off requests
Customer contact
1. Be polite & professional to customers & colleagues
2. Action the shared mail box, replying to customers contact within 24 working hours – including responding to quires, statement & invoice requests
3. Communicate w...