Job Description
Customer Service Advisor\n\nBurgess Hill, Temporary (5 weeks), £12.21 p/h (+ £1ph attendance bonus), Monday to Friday 9am - 6pm, pension, holiday\n\nThe Role \n\nDue to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Temporary Customer Service Advisors to join their dynamic team.\n\nInitially this is for a 5-week assignment, but there is potential it could extend beyond this date. Please only apply if you can start immediately and are available to work full-time until the 28th of November. \n\nWorking alongside a team of experienced customer service representatives, you will be responsible for working on behalf of a business who deliver prescription medication to customers, making calls to schedule their deliveries and collections, and receiving calls in relation to this.\n\nMaking outbound calls to customers to arrange delivery of prescription medications\nUpdating a centralised database with information gained within the calls.
\n\nRequirements \n\nWe would expect the successful Customer Service Advisor to have excellent communication skills and an enjoyment for engaging with customers. You will be empathetic in your communication style and be comfortable speaking with sometimes vulnerable customers. Due to the nature of the work, you will need to undertake a DBS check (fund...