HR Co‑ordinator
Worcester | Contract | £13.69 per hour
Our client is looking for an experienced HR Co‑ordinator. You will coordinate and provide advice/sign posting on all HR advice & guidance processes that promote best practice and offer a first‑class HR & guidance service.
Main Activities & Responsibilities
* Work with managers to ensure HR processes operate effectively within the organisation.
* Input and maintain data associated with HR activity and processes.
* Undertake and coordinate actions required to deliver effective and efficient HR processes & procedures and sign post for managers to develop self‑service and independence.
* Deliver high quality, responsive and enthusiastic service to managers via all communication mediums (telephone, email, Teams/Skype and face‑to‑face).
* Coordinate the delivery of ad hoc projects, research and reporting as required.
* In discussion with your manager, allocate advice & guidance queries/cases/change programmes that are above first point of contact signposting and resolution.
* Support the delivery of day‑to‑day first‑line advice & guidance in a timely, professional and resourceful manner.
* Support the wider advisory team & HROPs in any aspect required to deliver the complete service efficiently.
* Undertake a developmental, small case load of low‑level/low‑risk absence and performance cases to be proactive and assigned project work as and when it arises.
* Provide a dedicated first point of contact for all managers to provide information, support, advice, guidance and solution‑based sign posting.
* Support the delivery of developmental growth, skills and knowledge enhancement of managers through support and training on HR processes, HR systems, HR forms and policy interpretation.
* Take minutes in HR meetings and in investigations as and when required.
* Develop and maintain a log of managers who have repeated struggles with HR processes and functions so training needs can be met.
* Check weekly/monthly trackers to ensure all policies/processes/projects are viewed in line with timelines and review dates and raise any queries where legislation changes impact on current policies and processes.
* Collate and escalate to manager where there are repeated instances of system failures or issues raised with processes that are not being resolved.
* Attend CPD/training/law updates as required.
* Develop and maintain effective relationships within the wider HR team for a consistent and supportive teamwork approach.
* Work in partnership with suppliers and contractors (e.g., payroll and occupational health) to deliver best working practices and seamless transitions.
The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or we may contact you about other job opportunities.
Colbern Limited along with our clients are an equal opportunities employer.
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