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? We’re Hiring – Medical Receptionist | Essex Private Doctors | Brentwood
Are you friendly, organised, and calm under pressure? Do you thrive in a fast-paced environment where quality and compassion go hand in hand?
Essex Private Doctors, a growing private GP and menopause clinic in Brentwood, is looking for a Receptionist to join our exceptional team. As the first point of contact, you’ll play a vital role in delivering a seamless and supportive experience for our patients—from their first enquiry to ongoing care.
? What You’ll Do
* Welcome and check in patients and visitors
* Manage appointments using Semble
* Answer calls and emails professionally and promptly
* Verify patient ID, process payments, and update records
* Support doctors with admin, prescriptions, and clinical tasks
* Maintain a tidy, calm and organised reception area
* Uphold high standards of confidentiality, infection control, and patient care
* Assist with stock control, audits, and chaperoning
What We’re Looking For
* Warm, empathetic communicator with excellent spoken/written English
* Confident with IT systems (Semble, Google Workspace, Microsoft Office)
* Calm, organised, discreet, and detail-focused
* A true team player with a positive, “can do” attitude
* Experience in a healthcare setting is an advantage
* Mon: 10:00–18:00 | Tues: 11:30–19:30
* Wed/Thurs: 10:00–18:00 | Fri: 07:45–15:45
* One Saturday morning in three: 07:45–12:45
* Monthly team meeting: Thurs, 18:00–19:00
* Flexibility and holiday cover are essential.
? Salary & Benefits
* Overtime for Saturdays (paid at 1.5x)
* 20 days holiday + bank holidays (increases with service)
* On-site staff parking
* Enhanced DBS required
? Location: Essex Private Doctors, 57 Crown Street, Brentwood CM14 4BD
* This is an on-site role – remote working is not available.
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