Overview
Win 11 Infrastructure Engineer – On site in Reading. 6+ months. Inside IR35. Day rate: £250 - £270. SC cleared role.
Responsibilities
* Window 11 Microsoft Surface Pro hardware and software refresh based on the client\'s secure location.
* Use the Booking Tool (ServiceNow) to confirm user and time slot; confirm upgrade preference (onsite or remote).
* MS Surface Device –Unlock BIOS boot configuration lock; boot user device; have user log in.
* Capture all installed applications, peripherals, and all AD group memberships.
* Perform system health check (disk space and system errors); clean up disk where possible (free up space – 70GB).
* Where possible disable OneDrive sync to recover disk space.
* Determine if the device is Windows 11 upgradable (HDD size); upgrade or rebuild/replace as required.
* If upgrading/rebuilding, install Windows 11 build, applications, peripherals, and add to relevant AD groups.
* Apply Windows and Office updates where applicable; get user to log into the new/rebuilt device.
* Test Ozone WiFi and 4G WiFi; update user records / inventory; hand new device to user.
Qualifications
* Some AD experience (adding objects/groups).
* Windows 10 & 11 knowledge (OneDrive, system logs).
* Troubleshooting knowledge for devices and applications.
* Windows Administration (HDD cleanup).
* Some SCCM TS building knowledge.
* Customer-facing experience.
* Device BIOS knowledge.
* SC clearance (currently held).
* Understanding and/or exposure to ServiceNow is desirable.
If you would like to discuss this Win 11 Infrastructure Engineer role in more detail, please arrange a suitable time to talk with the recruiter.
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