What’s in it for you
?
You’ll enjoy a range of excellent benefits including:
1. Salary at £28,800
2. Staff accommodation available (subsidised)
3. 40 hours per week over a 5-day working week
4. Your birthday as an additional paid day off
5. Free meals while on duty
6. Uniform provided and laundered
7. Investment in your professional development
8. Staff discounted staycations, spa treatments and restaurant experiences across the group
9. Christmas 2026 guaranteed as holidays
10. Opportunities to progress and develop your hospitality career
Key Responsibilities
As Receptionist, you will be responsible for delivering exceptional front of house service, including:
11. Welcoming guests and ensuring they receive friendly and efficient service
12. Handling calls, emails and enquiries promptly and professionally
13. Passing messages clearly and efficiently to the relevant departments
14. Maintaining accurate guest profiles within Protel in line with GDPR
15. Supporting sales of hotel facilities including food, beverages and experiences
16. Managing reservations and entering bookings accurately into Protel
17. Preparing confirmation letters, menus and other guest correspondence
18. Ensuring all departments receive relevant reports and updates throughout the day
19. Handling guest queries or complaints, escalating when required
20. Maintaining high standards in the reception area and ensuring equipment is well maintained
21. Processing guest departures, balancing floats and completing banking at the end of shift
What we’re looking for
Our client is seeking a friendly and organised Receptionist who enjoys delivering outstanding guest experiences:
22. Previous reception or front of house experience within a luxury hotel environment
23. Excellent communication and customer service skills
24. Strong organisational skills and attention to detail
25. Ability to manage guest enquiries calmly and professionally
26. Confident using reservation systems (experience with Protel is beneficial)
27. A team-focused approach with a passion for hospitality
If you’re looking for your next step as a Receptionist in Jersey, Channel Islands, this could be the perfect opportunity to grow your career in a truly special setting. Apply now to be considered.
Job Number │ 935374 / INDFOH
Location │ Jersey, Channel Islands
Role │ Receptionist
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.