A leading Build-to-Rent operator is seeking a Community Host for a high-end BtR scheme in Milton Keynes.
Overview:
* Job title: BTR Community Host
* Location: Milton Keynes
* Salary: Up to £28,000
* Working Hours: 5 days a week, including some weekend shifts
The Community Host is responsible for liaising with residents, providing excellent customer service at all times. The Community Host will also be responsible for carrying out Front of House duties, managing complaints, assisting with leasing and renewals, and the organisation of site events.
Responsibilities include:
* Deliver exceptional customer service to every person, creating an unmatched first impression.
* Manage resident complaints, ensuring all complaints are dealt with quickly and efficiently.
* Log communication with residents.
* Conduct routine inspections of community amenities and common areas.
* Support with leasing and renewals.
* Assist with community activities and events.
* Follow health & safety procedures.
* Day-to-day front-of-house type services, such as handling parcels.
The person:
* Highly organised and able to multitask.
* Excellent written and spoken English.
* Proven experience in property, resident services, guest relations, hospitality, or sales.
* Ability to build long-lasting relationships.
If youre interested in the...