About the role
Our Sales Assistants are the key people in our stores; the first point of contact with our customers. You’ll be an important part of the store team!
Your responsibilities will include:
* Providing excellent customer service to create a great shopping experience
* Replenishing stock and maintaining visual standards
* Learning, developing, and sharing your product knowledge
* Acting as a Brand Ambassador
About you
We are looking for someone with:
* A passion for selling and engaging with people
* Enthusiasm and a hands-on attitude
* An eye for detail and high standards
* An interest in our products and brand
Who are we?
We are a leading outdoor retailer with stores across Europe (Poland, Germany, Austria), North America (Canada, USA), and New Zealand. We focus on sustainability, offering organic and recycled products, and supporting outdoor enthusiasts through our "Inside the Outdoors" section and charity ventures.
Our brand, Animal, was acquired by Mountain Warehouse and re-launched recently, initially online, with store openings following. We value growth and development, with many team members progressing to supervisory roles and beyond. We also offer a comprehensive learning platform to support your career development.
Benefits include:
* 50% Employee Discount across Mountain Warehouse and Animal
* Monthly bonus
* Twice-yearly uniform allowance
* 20 days annual leave plus Bank Holidays (pro-rata)
* Employee Referral Incentive
* Employee Assistance Programme
* Cycle to Work scheme
* Opportunities for development and progression
* Access to our online learning portal
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