Overview
Kirklees Council are looking for two Housing Solutions Officers to join their team for a two-month period. This role is crucial in carrying out face-to-face housing needs assessments in line with the Housing Act 1996 and council procedures. The positions are based in Huddersfield and Dewsbury Library Hubs, offering a hands-on opportunity to make a significant impact in preventing homelessness and providing housing solutions.
Responsibilities
* Conduct face-to-face housing needs assessments at Huddersfield and Dewsbury Library Hubs.
* Work closely with other parts of the service and partner agencies to prevent homelessness and achieve the best outcomes for customers.
* Carry out homeless assessments and determine the council\s statutory duties towards customers.
* Be part of a team duty rota providing advice and assistance to customers facing the threat of homelessness or who are homeless on the day.
* Provide written communications to customers and other stakeholders.
* Complete assessments of housing needs in accordance with the Kirklees Council Allocations Policy.
* Ensure accurate and effective maintenance of case notes.
* Refer cases to colleagues within the service for the provision of temporary accommodation.
* Provide advice and guidance to other services, both internal and external.
* Undertake home visits as necessary.
* Adhere to all Kirklees Council policies, including risk assessments, safeguarding, and professional boundaries.
Qualifications
* Understanding of housing and homeless legislation.
* Ability to carry out detailed homeless assessments.
* Strong written and verbal communication skills.
* Tenacity and perseverance, especially when working with individuals who have complex needs or present challenging behaviours.
* Experience with the Civica, Abritas, Housing system is advantageous but not essential as training will be provided.
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