We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including, but not limited to:
Contributory pension scheme
Career development through our Career Pathways and MyLearning programmes
Quick access to a Digital GP and wider healthcare benefits for you and your immediate family
Exclusive travel discounts with TUI, Expedia, Booking.com, and more
Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
Up to 44% off cinema tickets
Cash rewards on spending, redeemable across various brands
Free wellness, mindfulness, and exercise classes
Share discounts and offers with friends and family
What you'll be doing:
Main duties:
Handle hospitality enquiries as the first point of contact
Manage incoming sales and hospitality enquiry calls
Support the Hospitality Team
Client liaison and account management
Process hospitality bookings and related finances
Perform departmental administration and filing
More about the role:
Daily duties:
Prepare weekly function sheets and update CPU clipboards daily
Update event consumptions within 24 hours
Maintain the daily event calendar with incoming enquiries
Add new enquiries to the hospitality pipeline tracker and update regularly
Record confirmed events in Planon
Manage hospitality emails and respond within 24 hours
Handle hospitality phone inquiries
Coordinate with Dispatch and Hospitality Supervisors to meet delivery and customer requirements
Sales and Marketing:
Provide excellent customer service and communication
Prepare quotations for Occasions and Only at Oxford brands
Assist in creating pitches and designs
Manage the Only at Oxford Instagram and Twitter accounts
Finance:
Ensure all events are recorded in Planon
Monitor and update consumption data
Complete Nexus labour and hospitality stock documentation
Track uniforms, conduct stock takes, and handle purchasing
About Us
Part of Compass Group UK&I, Chartwells is a leading provider of catering and support services to the education sector. For over 25 years, we've focused on helping students build strong bodies, sharp minds, and lead healthy lives. We serve millions of nutritious meals weekly across primary and secondary schools, colleges, and universities in the UK.
Job Reference: com/2606/94372001/52469556/SU #Universities
Compass Group UK&I is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities for career advancement. We celebrate diversity and aim to create a workplace where all team members feel valued, empowered, and able to thrive.
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