About Us:
Delta Hotels by Marriott York
offers a 4 star hotel experience in a beautiful location steps away from the
York Racecourse. We have stunning guest rooms and leisure facilities as well as
banqueting spaces for hire and our Cast Iron Bar & Grill.
Benefits to joining:
* Discounted
room rates for you, as well as your friends & family worldwide!
* Discount
on food & beverage at Marriott hotels worldwide.
* Free
use of the Leisure Club facilities
* Access
to discounts, rewards, and perks with top brands
* Free
meal during shifts
* Staff
parking during shifts
* Learning
& Development opportunities
* Employee
Assistance Programme
* Dedicated
benefits website
Position Summary:
Ensure staff is working together as a team to ensure optimum
service and that guest needs are met across the food and beverage outlets. Inspect grooming and attire of staff and
rectify any deficiencies. Complete opening and closing duties including setting
up necessary supplies and tools, cleaning all equipment and areas, locking
doors, etc. Inspect storage areas for organization, use of FIFO, and
cleanliness. Complete scheduled inventories and stock and requisition necessary
supplies. Monitor dining rooms for seating availability, service, safety, and well-being
of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling,
evaluating, counseling, disciplining, and motivating and coaching employees;
and serve as a role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Follow all company and safety and security
policies and procedures; report accidents, injuries, and unsafe work conditions
to manager; and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain confidentiality of
proprietary information, and protect company assets. Welcome and acknowledge
all guests according to company standards, anticipate and address guests’
service needs. Develop and maintain positive working relationships with others,
support team to reach common goals, and listen and respond appropriately to the
concerns of other employees. Ensure adherence to quality expectations and
standards; and identify, recommend, develop, and implement new ways to increase
organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform
other reasonable job duties as requested by Supervisors.