Overview
We’re a Kelowna based Third Party Administrator/Payor (TPA/TPP) improving the health benefits experience for employers, insurers and, well, everybody! Our team leverages digital-focused strategies to provide members with fast, easy and thoughtful benefits experiences. To put it simply, we provide group benefits plans, but we’re a technology company first. Our team embraces autonomy, complexity and a connection between effort and reward as three qualities that foster a truly satisfying career and strive to separate ourselves from the corporate herd.
What we’re looking for
We’re looking for a dynamic Benefits Administrator with a minimum of 1-2 years’ experience in the Benefits industry to work as part of our Customer Support team!
Responsibilities
* Processing enrollments, employee changes and terminations
* Ability to analyze and investigate premium discrepancies
* Interpret related Benefit policies and procedures and support compliance with government and provincial regulations
Qualifications
* Must have previous experience of 2-4 years in an insurance company, group benefits role
* Previous experience in Customer Service role
* Exceptional interpersonal skills to build positive relationships with our clients
* Excellent communication skills both verbal and written
* Attention to detail and maintaining accurate client files
* Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy
* Highly organized, accurate and detail oriented; well-developed ability to perform complex mathematical calculations and to see beyond the numbers
* Strong organizational skills including the ability to prioritize and multi-task
* A good understanding of personal computers and software, particularly MS Word, Excel, Outlook and G Suite
What we can offer
* Employer Paid Group Benefits Plan including:
* Long Term Disability (employee paid)
* Critical Illness
* $1000 Flex Spending account
* Opportunity for Growth
* Full –Time, Monday to Friday schedule
* Paid Vacation and Personal time off
* Work life balance
* Employee assistance program
Schedule
8-hour shift - Shift schedule could be anywhere from 8 am to 12pm start time depending on the business need at time of hire.
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