Honeycomb is pleased to be working in partnership with a leading banking organisation in Northern Ireland to recruit a Customer Service Advisor for their Foyle branch. This is a temporary, ongoing opportunity offering the chance to join a well-established organisation known for its commitment to exceptional customer care and strong local values. Role Overview As part of the branch customer service team, you will be the initial point of contact for customers, delivering a friendly and professional service at all times. Your role will include assisting with day-to-day banking enquiries, processing transactions, and handling cash securely and accurately. This is a full-time position, working Monday to Friday from 9:00 am to 5:00 pm. Key Duties Provide excellent customer service by responding to queries promptly and professionally. Carry out cash transactions such as withdrawals, lodgements, and bill payments with precision. Adhere to all cash-handling, security, and compliance procedures, ensuring balances meet audit standards. Promote the bank's products and services, supporting customers in using digital and self-service options where suitable. Work closely with colleagues to foster a positive, team-focused branch environment. About You We are seeking a detail-oriented and reliable individual who is comfortable handling cash and passionate about delivering high-quality face-to-face customer service. Essential Criteria Previous experience in a customer-facing or service-based role. Demonstrated accuracy and responsibility when handling cash. Excellent communication and interpersonal skills. Ability to manage workload effectively in a fast-paced setting. Full, valid UK driving licence. Desirable Criteria Experience within banking, retail cash environments, or financial services. Additional Information Honeycomb is committed to providing an inclusive recruitment process. If you require any reasonable adjustments due to a disability or accessibility need, please let us know. We are an equal opportunity employer. How to Apply To apply, please submit your CV via the link provided or contact Cora Montgomery at Honeycomb on or email. If you have a disability, which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. *Please note that due to the current climate, it is not possible for us to contact candidates who are not meeting the specific requirements for this role. We are receiving an exceptionally high number of applications at present, which is not allowing us to call everyone individually. We thank you in advance for your understanding.* Skills: Branch Advisor Banking Customer Service Customer Service Londonderry Derry Foyle Bank Cashier