Job Title: Quality Executive - London Central / West
Responsibilities
* Work to the Highest Standards - Install & Maintain dispense equipment at the point of purchase across a significant geographical account base delivering work tasks to the required specifications and standards through a specific call structure.
* Positively Influence the On Trade – Be an expert at selling the benefits of Great Quality to customers leaving a legacy of improvement post call to the consumers next pint.
* In Outlet Execution - Take every opportunity to drive GUINNESS Quality, Visibility + Distribution in each call visited.
* Managing your Workload - Self schedule calls both Proactive Service and Breakdown work and prioritise calls based on Service Level Agreements and strategic importance.
* Delivery of Role Objectives - Work to set targets across calls completed, coverage and specific Sales and Technical Dispense upgrade work.
* One Team Ways of Working - Work as part of a team delivering Regional/National events and bespoke activity. Support the region by stepping into gaps in coverage.
* Administration – manage the ordering and return of equipment needed to carry out all jobs and monitor van stock levels. Ensure proficient in iPad based systems and have great hygiene with inputs of clear data into these systems pre and post call.
* Work cross functionally – You are part of the Field + Technical team with various commercial roles to partner with and deliver great outcomes. Be an Ambassador for GUINNESS Quality both internal/external.
Qualifications
* Knowledge of the On Trade gained through working in the sector preferable, but open to backgrounds with Customer-facing experience in a manual, technical or sales role.
* Established Beer Quality/Technical dispense experience desired.
* Passion for the Diageo beer portfolio.
* Confidence in delivering outlet staff training to step change brand standards.
* Well organized and able to prioritise a varied portfolio of work.
* Team player – will be a key member of the city team contributing to performance results for total city.
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