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Product experience specialist

Hereford
AUSTIN MATLEY
Posted: 1h ago
Offer description

Do you have a passion for training, a confident on-camera presence, and a strong understanding of healthcare products? Our client is looking for a dynamic Product Specialist to lead the way in product education and client engagement. Key Responsibilities Be the Face of Our Products Create and deliver high-quality in-person product training across the UK Create & run in-house training sessions to upskill internal staff Stay up to date with supplier training and product developments Create and deliver engaging product training videos must be camera confident Deliver confident and polished product presentations to groups and individuals Be a go-to expert and ambassador for our full product range Set up new clients for success by coordinating and supporting our industry-leading onboarding programme Product Knowledge and Awareness Maintain a deep understanding of all product categories Train teams on usage, benefits, and best practices Support the creation of product content, including guides, training materials, and short video clips Assist in rolling out new products or product changes to both internal teams and external clients Content and Training Support Work closely with marketing and sales to manage product-related content Help design and deliver product campaigns and training assets Monitor engagement with training materials and make improvements where needed What our client is looking for Expressive and outgoing personality thrives on engaging with people in person and on camera Confident presenter strong communication skills and the ability to clearly convey product value Camera confident You will be responsible for writing the content but not filming it yourself; however, you will be filmed delivering the content as part of our onboarding programme Highly organised able to manage multiple training schedules and content priorities Self-starter able to work independently and take initiative Travel-ready willing and able to travel regularly across the UK Content savvy confident in managing training resources, video files, and digital content Product passionate eager to stay ahead of product updates and training developments Experience in healthcare supplies or similar industries is a plus What our client offers Competitive remuneration package Free lunch and refreshments, free onsite parking, staff discount and company pension scheme PMI and access to Employee Bonus Scheme (post-probation) Supportive, team-based work environment Ongoing training and development 30 days annual leave including bank holidays (rising to 33 after 2 years' service) This role is on the road visiting customers, with some office-based work This role is 40 hours per week, 8:30am-5pm Monday - Friday

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