Job Description
With potential extension, including consideration for a permanent role
Step into serenity at Gilpin Hotel & Lake House, where luxury meets nature in the heart of the Lake District. We’re seeking a passionate, professional Spa Therapist to join our dedicated team on a fixed‑term Maternity Leave Cover contract for approximately nine months, starting 1 September 2026.
This role offers the opportunity to work in one of the region’s most tranquil and inspiring spa environments, with the possibility of extension or progression to a permanent position depending on operational needs and performance.
You’ll deliver exceptional treatments across our Spa Space, Jetty Spa, and private spa suites, each designed to offer guests a deeply personal, restorative experience. As an ESPA‑trained therapist, you will bring a refined, intuitive approach to wellness, ensuring every treatment reflects the highest standards of luxury and care.
Your Role as Spa Therapist:
* Delivers a range of high-end treatments including ESPA‑inspired massages, facials, and body therapies with precision, care and confidence.
* Provides a warm, personalised experience for every guest.
* Supports the spa team in creating a tranquil, welcoming environment.
* Contributes to the smooth running of the spa and guest experience.
* Maintains immaculate treatment rooms and upholds hygiene standards.
* Recommends products and wellness routines tailored to individual needs.
* Stays informed on the latest wellness techniques and product innovations.
Qualifications
✨ What You Bring:
* Recognised qualifications in beauty therapy and massage (minimum NVQ Level 3 or equivalent).
* ESPA training or experience delivering ESPA protocols, treatments, or product recommendations.
* Experience in luxury hospitality or spa environments.
* A calm, professional demeanour with a genuine passion for guest wellbeing.
* Strong communication, time management, and attention to detail.
* A warm, authentic approach that aligns with Gilpin’s ethos of thoughtful, personalised hospitality.
Additional Information
What We Offer:
* The chance to lead a team who excel at teamwork and exceptionally high standards.
* A stunning work environment in a Michelin Key-awarded hotel.
* Ongoing training and development opportunities.
* Meals on shift, uniform, generous gratuities.
* The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
* The prestige of working within Relais & Châteaux and Pride of Britain Hotels.
* You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations and the promotion of local traditions.
If you’re ready to bring your expertise to a spa that celebrates craft, connection, and exceptional guest care, we’d love to hear from you.
Salary: £12.80 - £13.80 per hour (equating to £26,624 - £28,704 per annum)
Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £234 to £526 per month.
Hours: 40 hours per week.
* Canteen
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free or subsidised travel
* Gym membership
* On-site parking
Relocation assistance may be available
Staff transport provided free between staff houses and hotel