LEAMINGTON SPA – HYBRID (2 DAYS IN OFFICE) – PERMANENT – JOIN A COMPLEX, EVOLVING SOFTWARE BUSINESS
Are you a Billing Manager looking for a role where you can genuinely improve processes, lead a team, and help shape how a billing function operates? Do you thrive in environments where there’s complexity, challenge, and the opportunity to make a visible impact?
We’re hiring for a Billing Manager to join a well-established software business that has grown significantly through acquisition and now operates across multiple divisions with a broad and varied customer base.
This is not a “steady-state” billing role where invoices simply go out automatically each month. The business operates with complex commercial arrangements, multiple contract structures, and evolving systems and processes. As a result, they need someone who can take ownership, lead from the front, and help bring structure and consistency to the billing function.
The role will suit someone who enjoys solving problems, improving processes, managing people properly, and operating in an environment where they can genuinely influence change.
WISH LIST
* Experience managing a billing, revenue, or finance operations team within a complex environment
* Strong understanding of contracts, billing cycles, and customer invoicing processes
* Someone proactive, organised, and confident dealing with stakeholders and challenging situations
THE ROLE
* Lead and manage a team of billing specialists
* Ensure accurate and timely billing across recurring and non-recurring revenue streams
* Review customer contracts and billing schedules to ensure invoices are raised correctly
* Work closely with credit control and wider finance teams to support working capital performance
* Improve visibility around billing performance, KPIs, and reporting
* Help identify billing gaps, missed revenue opportunities, and process weaknesses
* Support the business through ongoing systems and process improvements
* Work with systems including NetSuite, Salesforce, and internal billing platforms
* Support future billing transformation projects and systems migration initiatives
* Build relationships across the wider business to improve information flow and billing accuracy
* Deal with customer billing queries and escalations professionally and efficiently
* Drive accountability and performance within the team
YOUR PROFILE
* Strong billing, revenue, or finance operations background
* Good working knowledge of MS Excel
* Experience working with complex billing processes and customer contracts
* Strong people management skills with the confidence to drive accountability and improvements
SALARY & BENEFITS
* Hybrid working – typically 2 days per week in the office
* Office based near Leamington Spa with parking available
* Opportunity to join a growing software business in a newly evolving finance structure
* Exposure to systems transformation and process improvement projects
* Collaborative and supportive finance leadership team
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