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We have an exciting opportunity for experienced support workers to join a fun, passionate and caring team to support our young adults aged 21-36 at St David’s House. Our residents have bespoke care packages with enrichment programmes that support independence, develop on daily living skills and support in accessing leisure, social and vocational opportunities in the community. So, retail therapy, a bite to eat down the pub, or a leisurely walk along the beach will definitely be on the list of things to do.
We provide exceptional care whilst encouraging our young people to follow their dreams.
At St David’s House we find that the rigid daily structures and strict routine of other care homes don’t really work here, so our staff get to spend quality time with the young people they support.
You will be working as part of a close team of staff led by a Team Leader who will provide supervision and support so that you are able to help deliver high-quality education, care, health and therapy.
You will be supported every step of the way by providing an excellent, well designed induction programme along with mandatory training which will help you get off to the best possible start, ensuring that you fully understand your role within the organisation. We offer many opportunities for personal development, in fact, if you haven’t already obtained a Level 3 qualification in Health & Social Care or equivalent, we will fund and support you in the enrolment and training of this qualification which is a requirement of the role.
About you
We are looking for kind, friendly, and compassionate individuals who are eager to use their transferable skills and experience to make a positive difference in the lives of our young people. You will bring valuable skills from previous roles where you have supported others, whether in care, education, or personally. With a strong “can-do” attitude, you will be committed to helping young people achieve their potential through learning and personal growth.
Your transferable skills, such as communication, problem-solving, empathy, and the ability to adapt to individual needs, will be key in providing the tailored support our young people need. Whether you’ve worked in customer service, healthcare, teaching, or any other role where you’ve worked directly with individuals, you’ll know how to build trust, promote independence, and help others reach their goals. Your experience in these areas will enable you to approach challenges with a positive mindset and ensure that each young person receives the support they need to thrive.
Effective communication skills are essential in this role, as they directly affect the quality of care and support we provide. A good standard of spoken and written English is important to ensure clear, accurate communication — especially when working with our young people with vision impairment and complex needs, where clear, sensitive, and consistent communication is vital.
Working pattern
The working pattern is 37 hours per week, working on a three-week rolling rota: early shifts (07:00 – 17:00), late shifts (15:00 – 23:00) and occasional weekends (08:00 – 21:30 or 09:00 – 22:30).
To view the working pattern please click on the link below to view the application pack.
How we say “thank you”
– £500 welcome bonus (Ts & Cs apply)
– Six weeks annual leave plus eight bank holidays
– Occupational sick pay scheme from day one
– Paid medical appointments
– Comprehensive training and development
– Enhanced maternity pay
– Enhanced paternity leave
– Onsite café
– Access to discounted shopping
– On-site free parking
– 24-hour employee assistance programme
– “Death in service” life assurance and group accident cover
– Free flu vaccinations
– Cycle to Work Scheme
– Contributory pension scheme for eligible staff
About our application process
When providing a supporting statement, please refer to the job description and person specification in the application pack and include information that shows your suitability for the role.
Please Note: Where you do not provide a supporting statement and a full and up to date CV, your application will not be considered.
If your application is shortlisted, you will be contacted by the recruiting manager for a brief initial conversation to check suitability for the role.
Equality, diversity and safeguarding
We are a disability friendly employer and actively encourage candidates with a disability to apply. If you need support with completing your application form, pleasecontact our HR team
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All posts are conditional to an Enhanced Disclosure and Barring check (DBS), satisfactory medical check, references and evidence the right to work in the UK.
Staff have a responsibility to inform InFocus of any conviction or prosecution that occurs whilst employed.
It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children and adults at risk.
To be eligible for this position, we require candidates to either hold British citizenship or have the right to work in the UK.Unfortunately, we are unable to sponsor applications from candidates who do not currently possess the right to work in the UK.
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