JOB PURPOSE
The role of the Smart Repair Technician is to:
è Accurately and skilfully undertake the preparation and repainting of motor vehicles. Detect and diagnose any additional faults for further repairs.
è Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines.
Workshop
Aftersales Manager
Direct Reports:
N/A
KEY RESPONSIBILITIES
è Carry out all repairs according to best practice procedures. Complete assigned jobs with the estimated repair times. Meet acceptable safety and quality standards.
è Report accurately and correctly all components, materials, consumables and hours used on each vehicle repair, keeping wastage of all material and consumables to a minimum. Keep work area clean, tidy and free from hazards and ensure the oven is swept and cleaned before vacating.
è Observe, recognise and report on vehicle paintwork. Report on the job card any/all faults or defects detected while working on the vehicle. Report any additional damage found when preparing the vehicle.
è Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs.
è Interpret and implement technical instruction data.
è Check the condition and ensure the correct maintenance of tools, equipment and other materials.
è Safeguard the customer vehicle and its contents while in the workshop.
è Seek clarification in the event a work order is unclear or seems incorrect.
è Undertake all other tasks and activities as requested by the Aftersales Manager.
Skills & Requirements
Essential
è Automotive Trade Accreditation (ATA) or IMI accreditation
è Competency in numeracy and literacy.
è Good organisational and planning skills.
è Full UK driving licence.
è Smart appearance.
Desirable
è Competency in IT.
Experience
Desirable
è Motor trade experience
The Harwoods Way
Since 1931, Harwoods Group has been a family-owned, values-led automotive retailer representing some of the world’s most prestigious brands. Our family heritage drives everything we do, from the way we care for our customers to how we support and develop our people.
At Harwoods, our values shape who we are and how we work:
1. We Treasure our people and our customers
2. We challenge ourselves to grow & improve
3. We grab responsibility
4. We run in the same direction as one team
5. We inject energy and fun into our work
We’re proud to partner with Bentley, McLaren, Audi, Volvo, and MAN, operating across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.
Today, our team of around 500 colleagues continues to deliver exceptional experiences through passion, teamwork, and pride in what we do.
As a family-run business, we believe that success starts with our people. That’s why we invest in your learning, development, and career progression through our Harwoods Academy and a range of training and development programmes from onboarding and one-to-ones to succession planning and colleague recognition.
If you’re looking for a place where you can grow, feel valued, and be part of something special, join us and experience The Harwoods Way.
We demand the best for our colleagues and our customers, and look forward to your application at>
Benefits
Company PensionReferral Scheme