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Customer service assistant

St Helens
Permanent
Russell Taylor Management
Customer service assistant
Posted: 1h ago
Offer description

Customer Services Assistant Permanent Salary St Helens My client is a roofing specialist sub- contractor, that are in the market for a Customer Service Assistant to join their team. The position requires an astute, organised individual to join their team. Main Purpose of Role: Provide sales support and Project prices to Customers and External Sales teams on Roofing Products. Key Tasks: Specific duties would include: • Producing and Issuing project Quotations. • Checking project margins. • Checking specifications against customer requirements. • Responding to verbal pricing requests and product information. • Responding to customer emails • Assisting the customer service team. • Dealing with estimating and customer service phone calls Key Requirements for Role: • Maintain high levels of communication different departments within the Company. • Keen eye for detail • Ability to work in a fast-paced department with tight deadlines. • You should have 3 GCSE's at Grade C or above (or equivalent), including English Language and Mathematics, and possess good interpersonal skills with the ability to establish and develop relationships • Competent at intermediate /advanced level in Microsoft Office Outlook, Word and Excel. • Ability to work as part of a team. • Willingness to have a flexible approach to duties...

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