Role Overview
Location: Mobile based in Birmingham area
Salary: £45,000 + overtime + car allowance
Working Hours: Monday - Friday, 07:30 - 16:30
Contract Type: Permanent Full Time
This role ensures compliance with the agreement between EMCOR and the client for the delivery of Engineering Services Maintenance and Facilities Services at their site. The role requires effective operational management and development of all scoped works and tasks through efficient use and control of resources.
What You’ll Do
* Ensure that a culture of Team Working, Task Ownership and Flexible Working is actively encouraged and implemented across the site.
* Effectively communicate the operational management deliverables to all Supervisors, ensuring all issues and problems are reported and managed in a controlled and timely manner.
* Evaluate data and operational performance stats on a monthly basis, ensuring a documented action plan is implemented for any out‑of‑line situations.
* Close liaison with the client regarding the status of maintenance operations.
* Ensure the commercial viability and growth of the contract is achieved.
* Maintain and keep on record a program of initiatives and achievements.
* Attend formal site meetings with the client.
* Initiate the standards and review the forward planning of maintenance activities to ensure adequate manpower loading and effective use of shutdown availability.
* Ensure all aspects of inventory management, including the storage of adequate critical spaces.
* Ensure quality performance through auditing of EMCOR staff in the performance of their tasks – workmanship, housekeeping and customer satisfaction.
* Operate emergency response procedures including escalation requirements and liaison.
* Develop a culture of safe working within the EMCOR team and subcontractors.
* Comply with all aspects of Site Safety & Quality.
* Ensure subcontractor visit controls and responsibilities are undertaken in accordance with specific agreements, works and frequencies, ensuring effective audits and performance reporting.
* Agree to undertake Authorised Person status and associated responsibilities.
* Ensure technical staff induction and technical training, including the delivery of H&S Tool Box Talks, are undertaken.
* Conduct staff performance appraisal of direct reports and subsequent training and development requirements.
* Investigate, report and instigate corrective actions for accidents.
Who You’ll Be
* Proven track record of operations management in a hard services FM environment.
* Technical background, ideally in an electrical or mechanical discipline.
* Good IT skills.
* Good interpersonal and customer relationships.
* Exceptional presentation and communication skills.
* Proven experience in managing a team.
* Smart, presentable appearance.
* Personable and approachable.
* Clean, full driving license.
* BIFM is desirable.
Benefits
* 25 days holidays + Bank holidays.
* Holiday Buy Scheme – up to 5 days a year.
* Industry leading Maternity & Paternity Policies.
* Refer a Friend scheme – worth £500 per referral.
* GEMS – internal recognition scheme with vouchers for Amazon and retail/dining.
* Extensive Learning & Development opportunities, including opportunities for progression.
* Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
* Bike To Work Scheme.
* Paid volunteering and charity days.
* Medicash – Health cash plan; benefits covered include dental, optical, physiotherapy and health & wellbeing.
* Employee Assistance Programme – offering guidance and advice on personal, health, legal and financial queries.
Equal Opportunity Statement
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
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