Job Description Are you a hands-on Operations Manager with a passion for efficiency, quality, and growth? Would you thrive in a fast-paced environment where technology meets sustainability? This is your opportunity to lead the operational heartbeat of a growing technology refurbishment business. As Operations Manager, you’ll take ownership of the end-to-end operational process, from product intake and processing to grading and resale. You’ll oversee a small team, with plans to grow over the next few years, playing a key role in recruitment, training, and development - building a high-performing team that can scale efficiently. Your focus areas will include: Operational Oversight: Managing warehouse and processing operations to ensure smooth daily workflows. Performance Management: Monitoring KPIs and SLAs, identifying opportunities for continuous improvement, and implementing changes that drive productivity and quality. Compliance & Standards: Ensuring data security protocols are met, maintaining strong health and safety practices, and overseeing inventory control. What you'll need You have proven experience managing warehouse or production operations. You thrive on improving processes and developing teams. You care about quality, customer satisfaction, and sustainable growth. If you’re a results-driven leader who can balance operational detail with strategic thinking, this is your chance to take ownership of a key function within a growing, forward-thinking business.