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As a Control Room Operator, working in Rail Services you will be part of a medium sized team who play an essential role in the 24/7 real-time operation of our on-track plant fleet, whilst gaining additional knowledge and experience of the technical and commercial activities which underpin our operations.
Person Specification
* Has experience and confidence in using computer systems to undertake processes, record and manage safety critical data.
* Is dynamic, driven, and professional and can perform duties safely on their own, using processes and procedures and without direct supervision.
* Is naturally inquisitive, with the ability to interpret a range of operational data and draw conclusions on the action to be taken in a safety critical environment.
* Has a positive, attitude and thrives in a busy and pressurised environment.
* Is a confident communicator both verbal and written, with excellent spelling and grammatical skills.
* Understands the UK Rail Infrastructure and has good geographical knowledge.
* Has previous experience working within a Control environment or Emergency Control Centre (Desirable)
Key Responsibilities
* Monitoring and controlling the safe efficient and reliable operation of our on-track plant fleet 24/7.
* Managing the reporting, recording and escalation of any real time issues including incidents, accidents and environmental occurrences in a professional and efficient manner informing the appropriate parties in the correct timescales in accordance with Company procedures.
* Communicating and co-ordinating with our on-site colleagues, escalating issues as necessary to on-call managers and our maintenance department on all issues affecting operational shift performance.
* Ensuring all activities are undertaken in accordance with policies, procedures, and safety rules.
* Working closely with our customers, stakeholders and service providers who support our activities.
* Producing and distributing accurate, brief, concise operational updates and communicating clear handovers.
* Attending all required training for the role and continuing training throughout your employment.
* The above does not limit your duties and the Company may require you from time to time to undertake any work within your capabilities and capacity
* As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements.
What We Offer
* Industry leading Life Assurance
* Wellbeing Employee Assistant Programme
* Pension Scheme
* Eye Care Vouchers
* Long Service Award
* Season Ticket Loan
* Occupational Health Service
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