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Employment specialist

Lowestoft
Seetec
Posted: 8 September
Offer description

Overview

Are you passionate about working with people and being part of their journey to find employment? If yes, then this could be the ideal role for you as we’re recruiting an Employment Specialist to join our amazing team!

The role of the Employment Specialist is to achieve delivery targets by working with customers to identify employment opportunities and support them into sustainable employment. Employment Specialist’s work with clients (managing a caseload) who have a disability and/or health support needs, to assist them in securing sustainable paid employment providing person-centred advice and guidance to clients, whilst building positive relationships with referral partners and relevant local employers to enable clients to move into suitable employment.

Location: Lowestoft

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date: 18 September 2025


Key Responsibilities

* Meet, and strive to exceed personal performance targets, Key Performance Indicators and all Quality and Compliance measures.
* Progressively manage a caseload of referred customers with a disability and/or health support needs using a variety of appropriate strategies to help them overcome barriers to gaining employment.
* Provide specialist support to customers with learning disabilities, through awareness and self-development/knowledge.
* Undertake in-depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression to employment.
* Achieve the Customer Service and Quality Standards required on the programme.
* Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
* Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training).
* Use social prescribing to develop and improve customer circumstances (e.g. healthy eating classes, smoking cessation and social groups).
* Work with multiple agencies to develop holistic approaches to support customers. With customer consent undertake case conferences with external agencies to jointly optimise support packages.
* Fully understand the local labour market to source suitable job opportunities.
* Undertake direct marketing to employers using digital and electronic formats e.g. email, LinkedIn, Facebook, Twitter etc.
* Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments.
* Co-produce effective in-work support plans with participants and employers, based on an assessment of need, providing practical support to ensure a smooth transition into work. When appropriate facilitate job carving opportunities.
* Be mindful of Health & Safety within the customer’s workplace and actively promote and report (if appropriate) to ensure a safe working environment for all customers.
* Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.


Skills and Experience

* Essential
* A good working knowledge of the local labour market in the specified geographical locations
* Experience of working with people with multiple and complex needs in particular those with learning disabilities.
* Experience of working in a target driven environment.
* Experience of delivering services to meet contractual and quality standards
* Desirable
* Knowledge of the employability industry and/or Knowledge of the recruitment industry
* Understanding of Supported employment Opportunities and associated frameworks (IPS/SEQF)
* Experience of working with people in ‘advice & guidance’ environments
* Full driving license

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make.

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