Adecco are recruiting for a Commercial Waste Support Officer to join the London Borough of Richmond & Wandsworth.
Contract Details:
* Type: Temporary
* Pay: £17.50 per hour (PAYE) / £23.10 per hour (Umbrella)
* Location: Civic Centre, Twickenham
* Hours: Full time, 36 hours per week (Monday to Friday)
About the Role
The successful candidate will provide high-quality administrative and financial support to ensure the smooth day-to-day operation of the Commercial Waste service. This role sits within a small, dedicated team responsible for maintaining accurate records, supporting financial processes, and delivering an excellent standard of customer service.
Key Responsibilities
* Checking commercial waste customers accounts and resolving financial enquiries including debt management
* Providing support during the transition to the new commercial system (Whitespace)
* Carrying out checks on the new commercial waste system
* Writing the processes for the new system
* Dealing with missed collections and other customer queries
* Carry out budget administration and general administrative duties across the Commercial Waste service
* Support senior officers with financial tasks including ordering, invoice processing, recharges, and maintaining accurate financial records
* Update and maintain internal databases, ensuring information is accurate, consistent, and compliant with statutory requirements
* Maintain manual and electronic filing systems, take minutes, and support improvements to administrative processes
* Act as the first point of contact for enquiries related to commercial waste
* Provide cover and support during peak periods and staff absences
* Assist with project work as required
* Respond to enquiries from internal and external customers professionally and efficiently
* Monitor stationery and supplies, process orders, and maintain stock levels in line with financial regulations
* Produce and present information to support effective service management
* Ensure all work is completed in accordance with corporate guidelines, procedures, and service standards
What We're Looking For
* Experience using Microsoft Office applications, databases, and financial systems
* Strong attention to detail and the ability to produce accurate work within deadlines
* Excellent communication and interpersonal skills
* Ability to prioritise workload effectively and work both independently and as part of a team
* Proven numeracy skills
* Experience in administration or customer service, with an understanding of confidentiality
* Knowledge of effective administrative processes, budget controls, and record-keeping systems
Apply Now:
If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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