Customer Delivery Driver – Wokingham Superstore
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. We offer flexible working hours with a minimum of 12 hours per week, and up to 16 guaranteed hours.
As the face of Tesco on the road, you will deliver customers online shopping trips from Lands End to John OGroats. Your role is about helping others, delivering great service and maintaining a smile.
Responsibilities
* Ensure the van and trays are clean and tidy, and keep them organised.
* Leave the back yard clean and clear of rubbish, picking up litter as needed.
* Follow the tray wash process, washing trays as part of the tray wash process.
* Load the van, checking roadworthiness and ensuring customers orders are correct.
* Talk to the customer about any changes to their order, offering a refund for any unsatisfied items.
* Take care of products/deliveries as if they were your own, explaining that no more substitutions will be charged.
* Deliver during the customer’s time slot, calling the customer early if arriving early, or calling the store if running 30+ minutes late.
Qualifications
* Build relationships with colleagues, creating team spirit and working together to ensure the store is the best for customers.
* Show warmth and welcoming interactions with customers and colleagues, taking time to say “Thank you.”
* Act quickly to respond to changing customer needs and embrace change within the store.
* Energetic and driven to deliver beyond expectations, balancing home and work.
* Share ideas with your Manager and colleagues to improve the store for customers.
* Hold a valid UK/EU/EEA Driving licence (Full or Automatic only) with no more than 3 penalty points, held for at least 12 months.
Benefits
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Access to free wellbeing services and a range of resources to support your mind, body and life.
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
* Uniform provided and policies supporting you for all life’s moments.
* Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
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