Social Media Specialist - Afternoon & Evening
Apply now for the position of Social Media Specialist - Afternoon & Evening at our Belfast VR Hub (BT1 3NR). Join our team to support immersive virtual reality experiences.
Job Title: Social Media Specialist - Afternoon & Evening
Job Description: As a Social Media Support Specialist, you will engage with users globally across various channels, providing support for VR technologies and products. Your responsibilities include:
1. Working within a dynamic, team-focused environment to drive user satisfaction.
2. Resolving user inquiries effectively.
3. Identifying opportunities to enhance customer experience.
4. Monitoring social media, forums, and review platforms.
5. Creating engaging responses and user-generated content.
6. Promoting self-service content across digital channels.
Qualifications: Candidates should have experience in social media support or chat/email roles, be fluent in English (B2 level), with a typing speed of 55 WPM and 95% accuracy. Experience or interest in virtual reality gaming is desirable. Candidates must work on-site in Belfast.
Additional Details: This full-time role offers a salary of £12.25/hour, with an increase to £14.65/hour for night shifts (10pm-3am), plus perks and benefits. The work schedule is 5 days/week, between 2pm and 3am.
We provide comprehensive training, cutting-edge technology, and support for your career growth. Join us to develop your skills and be part of a global community of over 440,000 game-changers.
Concentrix is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates.
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