Overview
Tesco UK • Liverpool • Permanent • Apply by 01-Oct-2025
Availability Window
Days From time To time Sun 13:00:00 22:00:00 Fri 09:00:00 22:00:00 Sat 09:00:00 20:00:00
Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The available windows show the periods of time in the week we'd like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You'll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader you'll:
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
What is in it for you
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.
* There is bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
* We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
* It's an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues - because they are what makes Tesco, Tesco
* Your voice matters, and we'll always welcome and listen to your ideas and opinions
* We put your wellbeing first, and support is always available if you need it
* Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you'll be in good company
Our benefits include:
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard
* Access to free wellbeing services with resources to support your mind, body, and life
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
* Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
* Uniform provided and policies to support you for all of life's moments
* Access to our colleague networks for colleagues from a range of backgrounds
You will be responsible for
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Making sure the store is always clean, tidy, and well-presented
* Supporting managers to coordinate seasonal, community and charity events
* Contributing to a great team atmosphere, inclusive of everyone
* Providing great customer service, by listening to our customers and putting them first in everything you do
* Keeping the team well-informed and up to speed on any communications, changes, or updates
* Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
* Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
* Following health and safety routines and procedures, and ensuring colleagues do the same
* Recognising and celebrating colleagues providing great service
You will need
* To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
* To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere
* To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed
* To be comfortable taking the lead, and overseeing the store in the absence of your Manager
* To be a good decision maker, flexible in thinking, and able to handle change to benefit customers and colleagues
* To be motivating, so you can inspire your team to deliver beyond expectations
* To be curious, and always look for ideas to serve customers, communities, and planet better each day
About us
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means acting as a responsible and sustainable business for all stakeholders, communities and the planet.
Diversity, equity and inclusion (DEI) at Tesco means everyone feels represented and can be themselves at work. We are a place where Everyone's Welcome.
We always welcome chats about flexible working. Some people are at the start of their careers, some want flexibility for life events, and others have different needs. Please discuss during your application how we can support you.
We are proud to be accredited Disability Confident Leader and are committed to providing a fully inclusive recruitment process. For information on accessibility support, please read the available details.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leaver’s age for your country please read the guidance.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On occasions with high volumes of applicants, some roles may close earlier than the advertised end date. We will only provide feedback to candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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