Job Summary
Band 3 Clinical Support Worker Higher Level -98.25 Hours per week available
An exciting opportunity has arisen for band 3 Clinical support workers who are up to a new challenge and to develop their current skills.
Willow A is currently a large Renal/Haematology/General medical ward. The ward takes patients from the acute medical unit, A&E and direct admissions from both the renal clinics and from home.
We are looking for motivated and enthusiastic clinical support workers who want to work as part of a dedicated multidisciplinary team. This is an exciting opportunity to join our team.
Main Duties
We are looking for dedicated and caring health care assistants to come and work within our friendly team. You will assist the nurses and ward staff in the day to day delivery of all care needs to our patients.
Willow A ward is a friendly team of nurses and clinical support workers who work very closely with all other members of the multi-disciplinary team.
* Ensure the nutritional needs of the patient are met by assisting them to eat and drink. Also by helping them complete their daily menu card. Be aware of increased nutritional needs. Record accurately nutritional and fluid intake, reporting concerns to Registered Nurse.
* Ensure privacy and dignity at all times
About Us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of "safe, high quality care every time":
* Being a clinically led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted: 16 March 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year Per Annum Pro Rata
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 262-A-25-7556570-B
Job Location
Willow A, Cumberland Infirmary, Carlisle, CA2 7HY
Job Responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Key responsibilities include providing care support, assisting with daily activities, monitoring nutrition and maintaining patient privacy.
Candidate Information
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
DISABILITY CONFIDENT & ARMED FORCES COVENANT
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
RELOCATION ASSISTANCE
Relocation assistance may be available for successful applicants moving to the region for certain posts.
DISCHARGE AND BARRING SERVICE CHECK
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. The standard check costs £28.00 and the enhanced check costs £56.00.
Benefits
* 27-day holiday scheme rising to 33 after 10 years
* Flexible working scheme
* NHS Discounts*
* Salary Sacrifice schemes including lease cars and Cycle to Work*
* Excellent opportunities for development*
* Competitive NHS Pension scheme
* Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications (Essential)
* Level 3 vocational qualification or short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or equivalent knowledge and experience.
* Theoretical knowledge
* Experience of a range of care and related procedures
* Clinical observations
* Knowledge of data protection legislation and health and safety at work legislation
* National Care Certificate or commitment to complete within 12 weeks of commencing employment
* Numeracy and literacy Level 2
Qualifications (Desirable)
* Undertaken relevant additional training for Clinical Support Workers
Knowledge & Experience (Essential)
* Experience of working in health or social care
* Experience of undertaking and recording clinical observations and escalating changes or findings
* Working knowledge of legislation underpinning care provision
* Understanding of the importance of robust, accurate, clear, timely documentation.
* Insight into behaviours and skills of a carer and the need for effective teamwork.
* Knowledge of Safeguarding
* Understanding work‑related boundaries.
* Awareness of GDPR and the need for confidentiality
Knowledge & Experience (Desirable)
* Familiarity with current NHS and social care policies.
* Computer skills
* Clinical policies and procedures
* Evidence of understanding of Trust business
* Experience of working in the Trust previously
Skills and Aptitudes (Essential)
* Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
* Time‑keeping, planning and prioritisation skills.
* Basic IT skills to use electronic patient records and other Trust systems.
* Analytical and judgement skills to make decisions based on patient/service user interactions, observations and metrics.
* Ability to demonstrate the importance of holistic person‑centred care and related procedures.
* Attention to detail.
* Ability to use initiative appropriately.
* Desire to encourage and support patients to remain as independent as possible.
* Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
* Caring and empathetic.
* Motivated and with a pro‑active approach.
* Ability to work independently and as part of a team.
* Committed to providing high quality patient care.
* Willingness to undertake job related training and multi‑disciplinary competencies for more effective patient care.
* Personal resilience.
* Ability to work calmly and effectively under pressure.
* Presents self as courteous, respectful and helpful and understands importance of professional image.
* Reliable, adaptable and dependable.
Skills and Aptitudes (Desirable)
* Keyboard skills
* Venepuncture
Personal Circumstances (Essential)
* Willing to work flexible hours including nights, weekends and bank holidays
* Flexible and versatile approach to meet the needs of the service.
Personal Circumstances (Desirable)
* Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training offsite.
Other Requirements (Essential)
* Promote equality and value diversity
* Adhere to Trust Values and professional behaviours.
Employer Details
North Cumbria Integrated Care NHS Foundation Trust
Willow A, Cumberland Infirmary, Carlisle, CA2 7HY
Website: https://www.ncic.nhs.uk/
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